Terms of Service

Application of Agreement

UCSS Co. (hereinafter referred to as “Company”) shall refer to the “Terms of Service” (hereinafter referred to as the “Terms”) for the provision of UCSS services (hereinafter referred to as the “Service”). The “Site”, “Website”, and “Service” mentioned in these Terms, unless otherwise specified, shall refer to all hardware, software, and network resources required to provide our website and services.

These terms also include “Privacy Policy”.

The user shall agree to all terms to use the UCSS service. As long as you agree to these terms, you can continue to apply for the service by clicking “I have read and agree to the Terms of Service” or checking the corresponding checkbox. Otherwise, you shall not proceed to sign up. The company only provides the service to the user who agrees to all of the Terms of Service.

1. Modification

  1. The company can update the Terms without notice to the users. If the Terms are revised, the revised Terms shall take effect immediately, and the current users shall be considered to agree to the revised Terms. Your use of the Service following the changes to these Terms constitutes your acceptance of the changed Terms. Also, the users refer to individuals and corporations who have read and agree to these Terms and then have been granted the right to use this service by applying for this service. The updated Terms shall take precedence over the Terms before the revision, and the Terms before the revision shall have no legal validity.
  2. The users must review these Terms regularly. The user is responsible for not regularly reviewing the Terms, and the company shall not be liable for it.

2. Approval

  1. The contract of service based on these Terms shall be established from the moment the user has completed payment of the service. However, the company may not approve the user’s application for using service if it applies to any of the following cases. Besides, the company can cancel the approval even after the application is approved.
    • In case information provided to the company is found to be false when applying for the service, regardless of whether or not it was malicious
    • In case the service is used for inappropriate purposes
    • In case the service charge has not been paid
    • In case provocative, aggressive attitudes, extortion has been done to Support Center and our employees
    • In case the company has made a judgment that the user is inappropriate for using service

3. Cancellation and Refund

  1. Cancellation. Once the user unsubscribes an automatic renewal by requesting cancellation in the client area, the service shall be terminated at the end of the service. If you have purchased more than one service, the service shall be terminated at the end of the last service once you unsubscribe the last service.
  2. No Refunds. Refunds will not be provided for any subscription. The company shall not refund any charges paid or prepaid before cancellation. The user is obliged to pay all payment fees and service charges incurred before the cancellation of the service. Service charges already paid to the company shall not be refunded for any reason including the following cases.
    • The service becomes unavailable due to changes in the user’s device and internet environment
    • The service becomes unavailable due to special events or terms of government and public agency or policy changes of a supplier or other technical factors
    • The user is dissatisfied with the overall quality of the service, including download and upload speed, Ping, software quality, etc
    • Specific websites and video streaming service are not available
    • The service or account is suspended because the user violates these Terms.
    • The user infringes or violates the intellectual property or the privacy or public rights of a third party.
    • The user shares and distributes images, videos, text, codes, etc which are considered illegal, dangerous, and harmful with applicable laws
    • The company is out of service
    • In the case of Article 6 of this Term

4. Notification

  1. The company shall notify the user through the method that the company considers appropriate, such as e-mail, posting on the website, or official SNS.
  2. Once a notice is sent to a user’s email registered in the service, the notice shall be considered to have already been delivered even if the e-mail system doesn’t work properly for any reason. And the company will stop sending a notice to that e-mail. In addition, the company shall not be liable for any loss caused to the users due to the failure of receiving e-mail or being suspended to send a notice.

5. Contents of the Service

  1. If the payment method the user selected at the time of ordering the service supports the automatic renewal, it will be automatically renewed at the end of the service. The renewed period is the same as the previous service period. The user can unsubscribe an automatic renewal by requesting cancellation in the client area.
  2. The service provided by the company refers to a service that connects to the server operated by the company, and the quality of the connection and communication considerably depends on the condition of the user’s devices and network, so the company never guarantees any quality of the service.
  3. The company may change the contents of service and price without prior notice or user’s approval, and the user agrees with this. The change of the price shall not affect the current price of the service the user is using but shall be effective on the renewal of the service.
  4. The company can replace facilities, change settings, and carry out maintenance work without prior notice or user’s approval, and the user agrees with this.
  5. The company does not provide services such as changing to other plans before terminating, suspending, or changing the start and end dates of the plan, and the user agrees with this.
  6. The company may delete the account without notice if the user signs up without any intention of purchase, and the user agrees with this.
  7. The Company shall not be liable for using any other software not developed by UCSS. The user shall be fully responsible for using other software and even the results of the use.
  8. Customer Service the company provides through a support ticket and e-mail is limited for the content of the service operated by UCSS. Customer service regarding the basic operation of the user’s device such as PC and smartphone is not provided, and the user agrees with this.

6. Prohibition

  1. Accounts that fall under prohibited or illegal activities may delete the account or service without notice. We do not take any responsibility for any damage or loss caused by illegal or prohibited acts.
  2. The company prohibits the user from sharing the services with the unauthorized person.
  3. The company prohibits all activities against the law of Japan, Korea, China, or the countries and regions at which users are using service and of the destination of the communications.
  4. The company prohibits the user from using file-sharing/exchanging software, P2P software (including BT), etc that may infringe the rights of others.
  5. The company prohibits using software generating a high volume of traffic to our service facilities, such as Bitcoin mining.
  6. It is prohibited to use this service as an access point of TOR.
  7. The company prohibits the account from being misused for distribution of spam mails, infringement of intellectual property and other copyrights, and access to pornography and illegal websites.
  8. Any activities related to viewing and distributing child pornography are strictly prohibited using the service.
  9. The company prohibits generating abnormal traffic by server scanning, programming, etc.

7. Suspension

  1. The company may suspend the service without contacting the user if the following applies.
    • When maintaining the system of the service periodically/urgently.
    • When the service can not be provided due to fire, blackouts, etc.
    • When the service could not be provided due to natural disasters such as earthquakes, eruptions, floods, tsunamis, etc.
    • When the service cannot be provided due to war, disturbance, riot, labor dispute, etc.
    • when the event related to the government, public agency, or other telecommunications carriers takes place.
    • When the company determines that it is necessary to temporarily suspend the service due to operational or technical reasons.

8. Responsibilities of Users

  1. The user is entirely responsible for all actions and results caused by the use of the service.
  2. If the user caused loss to a third party by using the service, resolving issues and problems are on the user’s hands.

9. Disclaimer

  1. The company shall not be liable for compensation for any loss caused to the user concerning the use of the service.
  2. The company shall not be liable for any loss caused to the user due to changing the Terms and the suspension or termination of the service.
  3. The company shall not guarantee reliability, accuracy, usefulness, completeness of the contents the user obtains through the service.
  4. The company shall not be liable for any loss caused to the user in the course of using services, such as connection failure, delay and data loss due to network or computer system failure or loss due to using unauthorized software and misusing the service.
  5. The company shall not guarantee the operation of the devices and software of the user.
  6. The company shall not be liable for the unavailability of the Services due to measures of the government, public agencies, other operators, and other technical factors.
  7. The company shall not be liable for any loss caused to users in the course of using reference-only materials on the website.

10. Jurisdiction of the Court

  1. The user and the company shall consent to make the Korean National Court or the Korean District Court the First Instance’s exclusive agreement jurisdiction court for all disputes arising out of or relating to these Terms, service-specific additional Terms, or any related services.

Revision Date 12/27/2020